Healing Al Hajar

Liability Disclaimer

v1 policy — periodically reviewed.

Effective date: 2026-07-18 Last updated: 2026-07-18

Our role

Healing Al Hajar is a community platform. We help people find spots and log healings. We do not, and cannot, physically inspect every report. We do not guarantee that any spot is safe to visit, that any photo is authentic, or that any healing has actually occurred as described.

If you go to a spot, you are responsible for your own safety. Check weather, terrain, hazards. Tell someone where you're going. Bring proper gear. If something feels wrong, leave.

If you find a report that seems fake, dangerous, or in the wrong place, please report it via the Report-a-problem button on the spot detail. Our stewards review these and act quickly. But ultimately, the community is responsible for the truth of the platform.

Hazards specific to UAE outdoor cleanup

You acknowledge the risks of outdoor activity in the United Arab Emirates, including but not limited to:

  • Wadi flash floods — possible without warning, even when weather where you are is clear. Can travel 30+ km from rainfall in mountains.
  • Heat and dehydration — particularly May through September, midday sun is dangerous regardless of fitness.
  • Hazardous waste — sharps, chemicals, batteries, medical waste, pressurised cans, ordinance. Do not handle these. Mark and report.
  • Wildlife — snakes, scorpions, sun spiders. Wear closed-toe shoes; do not put hands into rocks/crevices unsighted.
  • Cliff and slope falls — much of the Hajar range is unstable; loose rock common.
  • Lack of mobile signal — large parts of the mountains and remote wadis have no coverage.

The Service's Safety & Guidance content is informational only; it does not replace your own judgment, training, or local knowledge.

What we are NOT liable for

Without limiting Healing Al Hajar's general disclaimer of warranty (see Terms of Use):

  • Personal injury, illness, or death suffered while engaging in cleanup activities you discovered or coordinated through the Service
  • Property damage or loss while engaging in such activities
  • Inaccurate reports, photos, or location pins submitted by other users
  • The actions or omissions of other users you meet through the Service
  • Failures of the Service (downtime, lost data, missed notifications) beyond your statutory rights under UAE law

What we ARE responsible for

We commit to:

  • Operating the Service in good faith and with reasonable care
  • Having our stewards review reported and escalated content within our target timeframes (24 hours for spots/heals; 48 hours for abuse reports)
  • Removing content that violates our Terms of Use when reported
  • Maintaining the Service's security to industry standards
  • Being responsive to reasonable inquiries

Your acceptance

By using the Service, you acknowledge that you have read this disclaimer, that you understand the risks of outdoor cleanup activity in the UAE, and that you accept responsibility for your own safety.

If you organise a cleanup that other users join, additional responsibilities may apply under UAE law for organisers of community events.

Insurance

Healing Al Hajar does not provide insurance for cleanup participants. You are responsible for your own health, accident, or activity insurance as appropriate.

Emergency

In an emergency anywhere in the UAE: Police 998 · General emergency 999. If a person is in immediate danger, call now.